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on 10-21-2022 02:07 PM
I activated my payg sim yesterday. I have been unable to sign in either in the app or online. I keep getting 'Those details aren’t quite right. Have another go.' The details are correct. I can change my password & receive the email link.
I have topped up anonymously but really need to be able to log in as I want to transfer my old number to 3.
Solved! Go to Solution.
on 10-22-2022 11:38 PM
I've managed to sort this myself after changing my password several times. The final password change worked because (I believe) I only used letters and numbers. So, if you re having the same problem, don't use any characters like @ $ ! * & etc.
on 10-22-2022 11:38 PM
I've managed to sort this myself after changing my password several times. The final password change worked because (I believe) I only used letters and numbers. So, if you re having the same problem, don't use any characters like @ $ ! * & etc.
on 11-30-2022 12:22 AM
I tried this, and still can’t log in. Keep on getting the same error again and again.