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Howard

3 tell me they will be closing my account tonight because I haven’t used my phone for three months and haven’t used any credit. I have a monthly account with 4GB available, not a pay as you go account and I use some data every month. The on line chat...

Howardws by • Fledgling
  • 417 Views
  • 6 replies
  • 0 likes

TRADE IN SCAM

How much longer can 3 perpetrate this trade in scam? Phone sent to Ingram 10th Feb,received 11th Feb-no acknowledgement from Ingram Micro.Complaint to 3 17th Feb, 20th Feb morning told Ingram have not received phone but in the afternoon told they rec...

AC1 by • Fledgling
  • 354 Views
  • 5 replies
  • 0 likes

Cinema vouchers

It’s been 2 weeks and the cinema codes for cineworld and picturehouse haven’t appeared in Three+ Lots of ‘Fans in Stands’ and Festival stuff which I’m not interested in…anyone know the cinema codes being removed permanently, or when they might come b...

Handheld by • Fledgling
  • 173 Views
  • 1 replies
  • 0 likes

Being charged for cancelled data plan

Has anyone else placed an ordered, cancelled within 24 so the phone and SIM were not delivered to me but still been changed- despite repeated attempts to get the issue resolved?

ct by • Fledgling
  • 188 Views
  • 2 replies
  • 0 likes

PayCrs

Hi I have problems about Crs massages which asking me about payment. I have paid all my bills  I don’t know why I am receiving these massages. There is reference starting with 3A. what shall I do? please help me. thanks

Masi by • Fledgling
  • 286 Views
  • 2 replies
  • 0 likes

Trade In - No response

I upgraded early through Three. Gave me a trade in option. I have sent off as instructed and have received track and trace that this has been received by I have heard nothing. I have been on hold now every day for the last 3 days for over 1 hr and no...

Elaine03 by • Fledgling
  • 205 Views
  • 2 replies
  • 0 likes

Router returned but Three claims not received

Dear Three Customer ServiceSadly, this seems like a common problem. I note there are several similar threads on the Three Community and numerous comments online about issues with router returns.I won't put the full background here but my experience c...

evin2571 by • Fledgling
  • 343 Views
  • 6 replies
  • 0 likes