I had a three contract in my mother's name, which has now ended, ive recently taken a three contract out in my own name and I want to transfer the number over onto my contract how do you transfer a three number to a new three number?
I’ve cancelled my paramount plus subscription it still being charged for it. Not to mention the paramount plus service/my account has stopped so although I’ve completed the forms to cancel it twice I’m being charged for it after the second month of c...
I got a message on 22nd Dec saying I was at 85% of my data and another message today (29 Dec) saying I've used 100% of my data.My billing dates are around 26 of each month so my data surely should have reset? I can't have used 100% data in 2 days? I'...
Hi there,
On 04.12.2024 order 4***A new eSIM PAUG was confirmed.
But on 17.12.2024 i received an email that 'your order 4***A has been cancelled, you'll be refunded within 28 days'.
It's unfortunate, because I was going to use this card on my new iP...
I have recently upgraded a phone with a new sim plan for my mum. She wanted to keep the same number. This was done over the phone and at no point was it mentioned that there would be a new number attached to the new sim. When the phone arrived I had ...
Hi when logging into my 3account, an authentication text is sent to the mobile phone of that account. However my son has the phone, I manage (and pay the account). Therefore would be more convenient for authentication texts to be sent to my own mobil...
Hi,I just wanted to check if this is an issue—my plan only has one data add-on option available now. I called customer support, and they told me that the only choice I have is the £25 unlimited data for a month.I used to have other options, so what h...
