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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Paramount + SMS link

I recently opened a Complete SIMO plan which includes free Paramount +, however I never received the link to activate the account. I’ve just spent 20 minutes going through 3’s convoluted customer service telephone system, only to be told by an agent ...

SPEND CAP INCREASED £99,999

It seems to me to be utterly reckless of Three to automatically increase my spend cap to almost £100k. without any consultation. In the current financial climate. Allowing anyone to incur costs Upto £100k seems downright ridiculous.I have immediately...

Best solution Bill overdue

Hi just looking for a bit advice? I have been overdue on my phone bill last few months due to health reasons, I was in contact with 3 and I agreed to pay my outstanding bill last month, but unfortunately I have been the victim off fraud and my bank a...

Jamezy by Fledgling
  • 406 Views
  • 1 replies
  • 0 likes

Best solution Call from 0333 338 1040 Suspicious?

Hey - has anyone else received a call from number 0333 338 1040 on the back of raising a fault with the network?We have had a network issue for 13 days where we (7 of us in the same postcode) can't make calls, receive calls, or call voicemail. We hav...

MammaD by Fledgling
  • 923 Views
  • 2 replies
  • 0 likes

roshani

I recently ported my no to three sim and want to login with my old no 

Roshani by Fledgling
  • 197 Views
  • 2 replies
  • 0 likes

Best solution LIVE CHAT not working

My contract is coming to an end. I want to confirm that my existing plan will carry on rolling monthly.I have rung 333  because LIVECHAT does not work when clicking, but I cannot understand the accent of the Three advisor despite hiim trying to be he...

Best solution why oh why...

A couple of months ago, i was informed that I'm only used on average about 3gb of data out of 120. So I changed to 8gb per month, and now I seem to have used 8gb in the last 3 weeks. What's happening?

alfie1 by Fledgling
  • 318 Views
  • 1 replies
  • 0 likes

Complaint

Ongoing complaint where '3' have admitted to charging us for a phone contract we never had . Now waiting for a refund we keep getting pushed back that that the complaints team in Mumbai are awaiting approval from a department in the UK this has been ...

Gazza by Fledgling
  • 192 Views
  • 1 replies
  • 0 likes

Best solution Possible scam

I received calls from these numbers 1332 319357 - 7379 843106 - claiming that a request had been made to change my password, something I never did. They asked me to confirm my email address and then my password, which I naturally refused to do. Short...

Bob64 by Fledgling
  • 325 Views
  • 1 replies
  • 0 likes

DPD return label never arrived

Hi,I have still not received my DPD return label in order for me to return the router. It said it would take 2 days to send the QR code, and it was been well over a week now. 

Laurzz13 by Fledgling
  • 236 Views
  • 2 replies
  • 0 likes