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One-time Passcodes

3Bee
New member

Hi there!

I've recently upgraded to a new number, and cancelled the old one. However, when I try to log in to my Three app, the number associated for the one-time passcode is the old number so do not receive the SMS. I've already updated my account details, but the change hasn't affected the number for the passcodes. How do I change this?

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