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L9 ***

Hello, Sir i have my3 sim contract of 24 months. I have taken the contract on phone call and when i was giving details information about email, address etc. Mistakenly they wrote my email wrong. They have written my email wrong by one alphabet which ...

To remove restrictions from adult sites

I want off the restrictions on adult site

Go Roam / Data Passport / AeroMobile

I'm currently travelling for a few days, for the first time since the pandemic, & my experience with Three these days is baffling.As I understood it when I am travelling Go Roam would apply if I used data or text/call in the 24 hours (uk time).I have...

Stolen phone by dpd

My phone was supposed to be delivered on 7 of January but I wasn’t at home so i changed it to near dpd store, didn’t arrive next day, no sign of delivery on 9 then i rang three and dpd they said i will definitely get it on 10 of January never arrived...

Roaming charges

Hiin December last year I visited Pragueduring my visit I received texts from 3 saying I needed to purchase a data passport for each day I used roaming data at a cost of £5 per day if I didn’t I would be charged standard roaming charges at high price...

New SIM activation

Dear customer service, I have a problem with my new SIM card I can’t activate it and when I applied for the monthly payment I would liked to keep my old number. I already put my cap code when I applied but I got a new SIM. Now I can’t use the new S...

eSIM Availability

Hello, any news on the esim rollout, would it be available to your PAYG customers? I think you did complete a trial last summer but it all went quiet.

Need to top up my mum's PAYG but not sure how...

Hi...my mum has a PAYG SIM which I got for her in early December. She's currently in the USA but she did use the SIM in the UK before she went. I want to top up for her, as her month's credit is pretty much up. I searched for how to do this and the T...

Can’t excess my account

I’ve been cut off I think but when I try to get on my account it sends a code but I cannot get texts or emails and I’m trying to get on it to pay. I’ve just registered on this app but it won’t accept my password HELP

Hi

Hii am being restricted from viewing some internet content

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