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Conversations

Confusing date format in these forums

Please could Three fix the confusing date format and sub-optimal time format in these forums?For example, yesterday's date was 10/09/2023 (10th September 2023), but at the time of writing the forum will display the date of this post as 09/10/2023 (9t...

NFH by Active
  • 1828 Views
  • 3 replies
  • 0 likes

Top up an add-on sim card.

Hi, I am currently in Spain using a Three 10gb prepaid sim card which I activated before leaving the UK. I would like to know if I can recharge the sim online in the event of me running out of data ? Also , if so, how do I do that in the app ? Regard...

Franpa2 by Fledgling
  • 1131 Views
  • 1 replies
  • 0 likes

Best solution Short Code Text Numbers

Hi all, I tried to enter an ITV competition last night, but I kept getting a ‘not delivered’ notification. I have a spend limit of £10, and the competition was £2.  Any idea why I might not be able to text short codes?

mogzyboy by Fledgling
  • 3050 Views
  • 4 replies
  • 0 likes

Three Pay - Issue

What I liked about Three Pay is I could pay all in one go for my subscriptions for Spotify, Apple and Netflix, etc along with my phone bill.Since they updated their website and systems, it has not been working for me. I have had cases open with Boku ...

eSIM for pay-as-you-go

Three made a number of public statements on Twitter about its support for eSIM:At https://twitter.com/ThreeUKSupport/status/1070417499529859074 on 5th December 2018 that “we’re working with Apple on supporting eSIM and plan to introduce soon as we ca...

NFH by Active
  • 7612 Views
  • 4 replies
  • 0 likes

6 weeks of Account Madness since 3 system update

In the last 6 weeks Husband & I have spoken to approx 15 different (Always Different) 3 advisors. It started when were unable to register the 3 App and a 3 advisor talked us through the proccess and yet we ended up with: Me/my phone number account in...

Samsung trade in offer

Hi there I just got my new Samsung tab s9 ultra and there was a trade in offer with it for a garateed £200 but I have no idea how to claim this offer anyone know?

Whitey by Fledgling
  • 1272 Views
  • 1 replies
  • 0 likes