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a week ago
Is anyone else having trouble getting on to your account I have been trying to pay my bill now for a week but everytime I try and go to my account it comes up with 'error, we're trying to fix this, please try again later' I'm so frustrated, I will have to call in the morning as I have now been cut off, I have updated the app and have also tried online but it's still doing the same
a week ago
Hey @Pablobullock94,
Welcome to the Three Community.
I'm sorry to hear you've had trouble accessing your account.
Could you clear your cookies and cache, as well as browsing history and try again, please?
What's the make/model of your device?
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.