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Conversations

Google play store

I just started a new sim only plan, and I frequently buy stuff on the play store for various games, so I thought I can just use three billing on the play store, then when I pay my bill it'd be like getting the stuff in advance if you know what I mean...

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Cant activate my sim card

Hi. I bought a 3 Sim card in Cork recently but I cannot activate it at all. I have followed the steps provided but for some reason it's not working.  All I have received was my phone number but no text of the si card is activated.  An I get some assi...

pressy1 by Fledgling
  • 2399 Views
  • 3 replies
  • 0 likes

Paramount plus

Hi I've received my text from three saying my paramount plus subscription is ready to go but no link or whatsoever to set it up so what should I do...

E-signature

I haven’t received my e-signature to completed my order and I’ve spent hours on the phone and live chat only to be told ‘just wait everything is ok’.Who can help me with this e-signature?

adriaen by Fledgling
  • 1177 Views
  • 2 replies
  • 0 likes

50120 Code No presales on UK Three Plus App

Hi, I was waiting for a reward in the Three Plus App this morning fro pre sales tickets at 3 Arena, Dublin. I am a UK customer. I found a code I can send the text "Plus" to and then "Music" to receive codes but says message failed. Is this an Ireland...

Stormee by Fledgling
  • 2493 Views
  • 5 replies
  • 1 likes

Not much time

Disappointed to be told:Your contract ends on 15/07/2023 but don’t worry – we’ll be sending you some important info by post to tell you about your options.Why such a short time?Why sent by post? Why not email (with post as an option)?I assume it is i...

Crispa by Fledgling
  • 1148 Views
  • 2 replies
  • 0 likes

Refund

My three phone had a fault and i went to apple who said they could fix it for £620 and three would refund us if we had the receipt. I was a bit dubious as it’s a lot of money, so called three first who assured me yes we do the refund and takes 3-5 wo...

Roaming

I am currently on holiday in spain for 2 weeks and set a spend cap of £30 to cover the £2 a day roaming charge. Today my mobile data stopped working When i spoke to an advisor online, they said it is because the spend cap includes your contract charg...

JoR by Fledgling
  • 1903 Views
  • 2 replies
  • 0 likes
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