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S24 recycle offer

Has anyone just had an s24 from 3 and recycled their old phone to claim the 240 pounds extra trade in .if so how. I went on 3 recycle and it just offered me 83 pounds for my s21 .how do I claim the 240 extra Thanks

Proof of usage

I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...

Best solution Aaaand I've still got Top-Up Issues

Note that this is a follow up to this issue I posted about a while ago so if you aren't sure what I'm on about here then read that post first.Yeah so- As it turns out: I've still got the exact same issue. And it's actually had a massive knock-effect ...

So many issues with router returns, what gives?

This has been an exhausting process...- I canceled my three broadband giving appropriate notice, the last day of my contract was to be on the 31st of December. I thankfully received my jiffy bag to return my router, rather promptly. Unlike some other...

Sim replacement

Is three down as it said it was doing maintenance ages ago and now the site won’t load. Need to replace my rain on my3 but can’t log in. This is very bad as I can’t sign in to any emails or make/receive calls to bank or people

Absolutely ridiculous

I’ve had enough now. I am a new three customer who has been trying to register for an account for over two weeks now, before any mods reply and advise me to contact customer services via 333 or live chat I have OBVIOUSLY done this numerous times. Whe...

Nm007 by • Fledgling
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Best solution SIM 200MB lifetime stopped

My data SIM was provided with a 200MB lifetime package. This has stopped working. Calls to help centre have not understood or given response to resolve.how do I get the data re-instated?I understand changes to packages offered were made 19 May 2022 b...