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Order cancelled email - no order placed?

Mariasophiax
New member

I've had an email tonight to say my order has been cancelled. I've never placed an order? Should I be concerned or speak to someone? There's an order for things I was browsing and having a nosey at but the order was definitely not placed. I don't have an "order placed" email. Apparently the order was dated 29.12.24 and I've received an email tonight (12.01.25) to say it's been cancelled...

 

Thanks in advance for any advice. 

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