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PAYG SIM once every 180 days usage requirement to keep active

Geluk
Key player

Minimum usage requirement PAYG

Is usage also receiving texts or phone calls in that period?

2 REPLIES 2
StephR
Employee
Employee

Hey @Geluk, welcome to Three Community.

The terms and conditions of our Pay As You Go SIMs require that a chargeable event or activity is made at least once within a 180 day period, to keep the account active. Chargeable events include making a call, sending a text or picture message, or using data (or any other Three Service for which a charge is made). 

As receiving most calls and texts doesn't use any of your allowances or credit, this wouldn't count as a chargeable event or activity. 

I hope that helps clears things up, but please let us know if you've any other questions!

StephR





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Diablo
Regular

Hi StephR

Is there a way to check if PAY TO GO SIM is still active?  I still receive a security code # whenever I log in to to here. If not, is there a way to re-activate PTG SIM online?  Thanks