Accounts and services - Get support for Three services

Reactivating my phone number

Hi, I had noticed recently my phone number has been deactivated. I have been using this number for more than 10 years. I need this phone number for all my daily communications and bank, GP, and work. Therefore I can't use this number for OTP or verif...

Replacement SIM - issues

I am having so many issues with a replacement SIM I requested on Monday - I was told I would receive this by Wednesday. After numerous calls and online chats with customer services I was advised to go into a store to get a new SIM as one could not be...

Balqissa

Pay as you go is not exasperating my account I need help with opening my old account

Account Suspended

After I paid for the due it looks like my account is still suspended. Need to activate it ASAP

Help needed please

I have unlimited data calls texts on my contract I set a £0 price cap so I only pay my dd for contract I can’t go over monthly dd. Issued bill it’s 14p more this month I contacted 3 told I sent a text message to a company on 24/11/23 I have unlimited...

Want to change my plan

I have a postpaid plan now I want to change it to prepaid I can’t access my account in website or application my mobile number is 07*********.regards ragu

How do I cancel

Hi how do I leave my three contract please.I don't want to call, I don't have a three mobile, I want to do it online so that I can have some written record for my own record-keeping. I need to cancel mobile broadband that I no longer need.I have been...

Change to different PAYG deal.

Hi. My wife signed up for a PAYG account with 10gb of data and another 10gb was added auto renewal. Something happened with the direct debit which had to be renewed and removed the extra 10gb. She was unable to get it back so now has only 10gb.Anyway...

Phone scam

Careful there is a big scam going around in which you are being offered an iPhone 15 for £35 a month! Don’t fall for it

Won a free electric bicycle

I keep getting a message from Three saying my phone numbers been chosen to win an electric bicycle. Is this a scam or legit? Seems too good to be true but they keep messaging almost daily

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