- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on โ05-15-2024 02:01 PM
on โ05-15-2024 02:34 PM
on โ05-15-2024 02:34 PM
Iโm sorry but today isnโt my day for reading blank messages. Could you please give us a tinsey winsey bit more info. ๐คทโโ๏ธ
on โ05-17-2024 10:28 AM
Paid twice account should be credited 0 in my account. Had to ask bank for a refund no info apparently I will get a within 72 hrs! I m thinking going to EE or Vodafone
on โ05-17-2024 10:52 AM
Have you not spoken to customer service? Seems youโve paid a second time without sorting out the first apparent failure.
on โ05-17-2024 12:34 PM
I just did as there is a massive delay to come back to a problem . I thought it was an issue with the network but no and second payment went through no response, no credit, no internet! Imagine 100 like this a day pure profit! 7k a day ๐คฃ
on โ05-17-2024 12:49 PM
Iโm sorry but something doesnโt add up here. When I was a payg customer with Three around a year ago if I had added credit to my account and for some reason it didnโt register or whatever,I would have been shouting from the rooftops from minute 1 of day 1. I certainly wouldnโt be adding more credit and chasing my tail as you purport to have done. I donโt believe this issue is endemic and as you say your bank is in the process of refunding you then the matter should be considered closed.
on โ05-17-2024 01:21 PM
2 transactions on the same day was despert! The first one said problem with network so I made a second one to get my internet working some people ๐คฃ
on โ05-17-2024 01:27 PM
Why you donโt answer a call sort some other poor soul out ๐คฃ
The real problem is they are using an app that makes transactions taking money from accounts and then canโt track what happened never mind the 2 transactions do mind the transaction canโt be found.. bank is sorting both out
on โ05-17-2024 01:46 PM
Well as Iโve said youโre getting your money back so all good.
on โ05-17-2024 02:24 PM
Not from Three