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Concern Regarding Limited Data Add-On Options

Hi,I just wanted to check if this is an issue—my plan only has one data add-on option available now. I called customer support, and they told me that the only choice I have is the £25 unlimited data for a month.I used to have other options, so what h...

Gopi_22 by • Fledgling
  • 951 Views
  • 1 replies
  • 1 likes

Harry

How do I set up a bill cap so I don’t pay any more than my direct debit amount? I can’t find where to do this in the 3 app

HarryK by • Fledgling
  • 649 Views
  • 1 replies
  • 0 likes

Existing 11-Year Contract: SmartWatch SIM Pairing?

Hi FolksI’m on a monthly plan from 2013, which I’d like to stay on (Unlimited SIM/Data).If I go through the Apple Watch ‘Setup mobile service’ and add the  ‘SmartWatch SIM Pairing 1M’ at £7/month - will it update/change my existing long term contract...

Overpaid plan

Hi, I wasn’t able to cancel my plan for my Ipad and now the company has kept on collecting the money for months now. Is there any chance I can ask for a refund for this? Thanks 

Atiz by • Fledgling
  • 1182 Views
  • 2 replies
  • 0 likes

Will 3 pay me back? Please wait with me!

Ive paid off my bill a few days before it was supposed to go out, now usually wouldn't some people think hey... there's no way 3 will take money out when they're supposed to if I've already paid the bill, right?They took it anyway, so i contacted liv...

jmaecass by • Fledgling
  • 1291 Views
  • 2 replies
  • 0 likes

Double billing

I have been on direct debit which has been going well until I was billed twice this December ; on the 21st and 23rd. I want my money back, please.

GeeDee by • Fledgling
  • 1736 Views
  • 3 replies
  • 0 likes

Credit balance- want my money back

I bought a pre paid 30 days Data Pack Sim in Australia which expires in 30 days after activation, I was told if I add $ top-up before the expiry date, I can continue using the Sim beyond the initial 30 days, I have did just that and the account has a...

Jzol by • Fledgling
  • 1750 Views
  • 2 replies
  • 0 likes