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Ms Joensson

Hello, I worked and lived in the UK for a year but had to move back to Denmark (my  nationality) this November for family and work related reasons. My mobile contract expires in one year, my internet hub in 1 1/2 year. When I bought the hub In the sh...

Joensson by • Fledgling
  • 737 Views
  • 1 replies
  • 0 likes

Fraud account set up in flase name to our address

What kind of id and security checks do three use for someone to setup a mobile or broadband contract? They used a combination of our names, my wife's dob and our address. Surely they must have been asked for some id to verify and if so what was accep...

tommyt85 by • Fledgling
  • 1093 Views
  • 2 replies
  • 0 likes

Best solution Roaming in Lanzarote

I recently changed my contract to a 24 month unlimited sim only plan. I get 56 days roaming in Europe subject to the fair use policy. I see from my plan I use 1 of 56 available passes every day I use data while I’m away in Lanzarote but am puzzled if...

alan1406 by • Fledgling
  • 1387 Views
  • 2 replies
  • 0 likes

Best solution Merging accounts

I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without suc...

LisaW by • Fledgling
  • 1920 Views
  • 4 replies
  • 0 likes

Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

LisaW by • Fledgling
  • 742 Views
  • 1 replies
  • 0 likes