Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I am on holiday in the USA before leaving I thought it a good idea to pay for a £60 go roaming. I placed it into my basket and completed expecting an emailed confirmation this dod not arrive so I assumed it had not gone through and therefore repeated...
I have a smart watch sim is a rolling monthly contract around £6 a month for the last two months I’ve been trying to have it turned off as I don’t use the watch no more. The watch is not using the Sim. I’ve asked to deactivate it they said I had to d...
I’m looking at getting a new phone, will I be able to get the new phone and just put the SIM out of my current phone into the new one without a charge as i’m only a SIM only plan?
Hello, I need help regarding that currently I have Sim only, Pay as you go plan.I have 10+2 GB data pack for 10 Pounds monthly plan which deducts each month.I want to add a 100 GB for 13.50 pounds monthly plan instead of the above plan as I have a ne...
I've been waiting for proof of purchase for over 2 weeks. Each time I am falsely promised that my problem will be resolved within 72 hours. But, every time, after 72 hours, absolutely nothing changes.
I have an unlimited SIM from 3 and I'm going to Gran Canaria next month for 7 days I'm just wondering: How much data can I use while I'm away for the week?Will I get charged?Do I need to buy one of them 7 day EU Go Roam Passes?If I buy the pass how m...
Hi, i bought a deal online using Three and that came through but with a new phone number. I rang Three to move my old number across and the operative told me i had a chance to move to a cheaper deal as i dont need the unlimited data. I agreed, they...
hi three I was debited an extra amount of 36.94 after my monthly agreement debit of 82.91 has been made which is a total of £119 . Pls can I get an explanation for this or a refund thanks
After recent updates, the app now actually lets you select an add-on and pay for it. But still the purchased add-on never appears next to the plan and I never receive any confirmation emails or messages.Now that may well be because I should already ...
Three have reports missed payments for March and April to creditors but I made the payments for each month. I've checked with bank and on my payments on the three app and the payments were made each month.I only nnoticed something was a miss when Cle...
