Paid twice account should be credited 0 in my account. Had to ask bank for a refund no info apparently I will get a within 72 hrs! I m thinking going to EE or Vodafone
I just did as there is a massive delay to come back to a problem . I thought it was an issue with the network but no and second payment went through no response, no credit, no internet! Imagine 100 like this a day pure profit! 7k a day 🤣
I’m sorry but something doesn’t add up here. When I was a payg customer with Three around a year ago if I had added credit to my account and for some reason it didn’t register or whatever,I would have been shouting from the rooftops from minute 1 of day 1. I certainly wouldn’t be adding more credit and chasing my tail as you purport to have done. I don’t believe this issue is endemic and as you say your bank is in the process of refunding you then the matter should be considered closed.
