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on โ05-15-2024 02:01 PM
on โ05-15-2024 02:34 PM
on โ05-15-2024 02:34 PM
Iโm sorry but today isnโt my day for reading blank messages. Could you please give us a tinsey winsey bit more info. ๐คทโโ๏ธ
on โ05-17-2024 10:28 AM
Paid twice account should be credited 0 in my account. Had to ask bank for a refund no info apparently I will get a within 72 hrs! I m thinking going to EE or Vodafone
on โ05-17-2024 10:52 AM
Have you not spoken to customer service? Seems youโve paid a second time without sorting out the first apparent failure.
on โ05-17-2024 12:34 PM
I just did as there is a massive delay to come back to a problem . I thought it was an issue with the network but no and second payment went through no response, no credit, no internet! Imagine 100 like this a day pure profit! 7k a day ๐คฃ
on โ05-17-2024 12:49 PM
Iโm sorry but something doesnโt add up here. When I was a payg customer with Three around a year ago if I had added credit to my account and for some reason it didnโt register or whatever,I would have been shouting from the rooftops from minute 1 of day 1. I certainly wouldnโt be adding more credit and chasing my tail as you purport to have done. I donโt believe this issue is endemic and as you say your bank is in the process of refunding you then the matter should be considered closed.
on โ05-17-2024 01:21 PM
2 transactions on the same day was despert! The first one said problem with network so I made a second one to get my internet working some people ๐คฃ
on โ05-17-2024 01:46 PM
Well as Iโve said youโre getting your money back so all good.
on โ05-17-2024 02:24 PM
Not from Three
on โ05-17-2024 02:26 PM
Apparently not but maybe if you had provided proof they would investigate. But as Iโve said youโre apparently getting you money back so thatโs that.