Hiya @Chris89 thanks for joining us here at Three Community.
From what you've said, I'm assuming your services are still restricted even though you've made a payment?
We'd usually be able to reinstate your services right away once a payment is made, but there are occasions when it might take a bit longer. So we can check up on that for you, I've sent you a PM with a few more details.
StephR
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
