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If you are reading this you should seriously think about moving away from THREE. THREE issued an unauthorised PAC for my phone which resulted in fraud to the tune of £18,500. 3 months later they did exactly the same to my replacement phone. As you kn...
I bought a SIM card and I couldn't activate it.
On 16/10/2025, two fraudulent mobile phone contracts were taken out in my name with Three UK without my knowledge or permission. The contracts were created at the Three Store, Manchester Arndale, even though I do not live in Manchester and I was phys...
So at the start of the year I was told that I could pay money towards my device payments to reduce the monthly payment cost, I was then later told about 5 months later that actually paying more money does nothing (and it did nothing) so I then ask fo...
How do you delete an account from the Three app once you don't use the account any more?I have a SIM only contract, but when I go abroad I temporarily remove my contract SIM and insert a Three PAYG SIM. I then add the new PAYG account to my Three ap...
Hi everyone, I recently transferred my number from Giffgaff to Three using a PAC code. I’m currently in Poland. I received confirmation messages about the transfer and also increased my spend cap, but I still can only send texts — I can’t make any ca...
Hello, I arrived in this country on the 14th and bought a SIM card. I put 15£ but my SIM wouldn't work. I used the hotels wifi to call the technical team and we tried many troubleshooting guides to no avail. The SIM wouldn't work in my phone. I could...
I’m a teacher in a secondary school and we have an international trip scheduled for this Friday. To keep parents informed without sharing my personal mobile number, I purchased a new SIM card with roaming credit and created a WhatsApp group for comm...
Whilst in Europe, I can receive calls but can't make them. Every time I try to make calls while abroad, phone responds with "Server error, try again later".I phoned Three business, and topped up the spending cap to £50, as they said I had reached my ...
I have upgrade on Friday got the call from the fraud team asking if it was me then confirmed and then got email says the order has gone through paid for Saturday 18th October delivery and it still says submitted and I didn’t get the delivery and not ...
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| 19-04-2025 11:35 AM |
