What is the best route to report this to three.
Important stuff first.
((noreply@threepromotion.live))
03300011285
07923 ******
07522 ******
07763 ******
What I believe these guys are doing is. Calling people up pretending to be three. Offering deals. Sound convincing, probably managed to phish other details from other avenues. So they call and offer a deal. They check if you have my3 app. If do, like most three customers will. They have my3 browser open on their computer. By having you on the line and having my3 browser open ready they ask to confirm your number. They then put that in their computer with my3 browser. As anyone knows if used my3 app it now has a OTP one time passcode system. So it said a verification code to your registered number. Which you would normally enter onto your my3 app page when requested.
So the scam caller has you on the phone. The my3 browser page at the ready on their screen. Requested an OTP. Which goes to your phone. The scam caller says to you I've just sent a code to your phone could you verify it to me so I know I'm speaking to the right person.
Now if you give it. Because at this point you think must be legit. The OTP came from the normal three txt number.
Wrong l, they've just hot access to your account. They can change billing address. Order new phones to new addresses. Look up bank details etc.
Luckily, I caught on over playing with these guys a few times.
Be careful. Always place trick questions.
Like I can't remember how much I'm paying, can you check my account. Three has access to accounts so they should be able to tell you.
