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Hi I Received a text yesterday saying that my direct debit hadn’t gone through. please log in and make payment or services will be suspended. I can’t access the app and it doesn’t recognise my phone number or password now. I have to re-register with ...
I have both phone and fixed wireless access on Three. Both were migrated to the new IT system during last weekend. On Monday, I could re-register my phone account with My3, but as I use the same email address for the fixed wireless access account (it...
Backstory: I got a text from 3 to say my direct debit hadn't gone through and to contact them or check my account. It has not been changed/amended in years so no reason for this and so I called my bank to say 3 haven't requested it (issue 1 but not t...
I'm having an issue trying to cancel a smart watch pairing addon.. theres nothing in my account that allows me to cancel it and after numerous online support chats they seem to not be able to cancel it also?
How does one get rid of two factor identification? I manage my mother's affairs as attorney and need to log in to see her bills. She cannot "do" text messages; most of the time she cannot actually make or receive calls on her mobile - but it is a sec...
Having an issue with My Samsung galaxy watch 5 LTE and setting up a Smart Watch Plan.I started the setup process and all was going fine and it said "Setting up service". I went to bed and in the morning I went back onto it and it said Unable to start...
I can't log into my3 account after the update when previously I've managed to fine. Normally get a text with a code to verify who I am when I log in
Dear Three Community,I hope this message finds you well. As a concerned customer of Three UK, I feel compelled to share my distressing experience regarding their inaccurate billing practices and the subsequent negative impact on my credit score.Despi...
I am receiving multiple texts from 3 about roaming charges. I have had 21 texts in last 24 hours. How do I stop them?
How much more do I need to tell you so that you can deal with my problem! you have to take care of your customers!!
