Accounts and services - Get support for Three services

Scam text message

Got this message today. Seemed pretty obvious to me but thought it worth posting in case someone else is tempted to follow the link.

So last year three knew I was on an existing contract with them which meant I could have free data roaming abroad. What did they do? Well forced me to change my contract so that I no longer had this free roaming plus they did this to all my family an...

Cannot access three account

I cannot access my three account on the app as the system shows my email as blueyonder.com and it should be blueyonder.co.uk

Transcripts of Live Chats

Why are email transcripts of Live Chats still not being sent out? This problem has been ongoing for months. When will the issues be resolved?

Opting out of 3Pay for anything other than my 3 account

I have been charged for a Google App that I truly did not know was not FREE via 3Pay.How can I get my cash back and make sure that my money is not STOLEN like this again? H

text messages scam

HiI have been receiving text messages from deal alerts.club I had no idea I have been paying for these messages coming from 85222. In the course of this mouth I was charged £10.50 I only found out when I received my monthly bill. I don't know how to ...

Cannot cancel an addon

got sms we are really sorry we couldn't complete your addon cancellation why is that?

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New phone needed, but still in sim only contract

I currently am in a sim only contract using a phone that I bought outright a couple of years ago. It is becoming temperamental and I would like a new phone.Is it possible to take out a new contract, and keep my current number, while I am still in a s...