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on 10-28-2023 04:11 PM
Hello, three community!
My three number has been deactivated yesterday due to no outbound activity (lots of inbound though). Support over the phone told me there is no way to have the number back in any form.
I believe it's a matter of paying for the service and activating the number - three has all my personal info and there is no real reason why the number/account can't be reactivated.
Could you please help me?
Thnk you!
on 11-05-2023 06:39 PM
You didn't receive any warnings? Did you have credit on your account? Did you make a chargeable call / top up within 6 months?
on 10-28-2023 05:10 PM
There have been a few posts from people who have lost numbers and they never post if they have been successful in retrieving their number. The comments from the moderators indicate that it unlikely that you will be able to get your number back.