Account and services

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Cannot access account(s)

where do I begin. Website update required to register register. Registered phone excellent no problems. Registered additional phone after a conversation to change email address. Every phone has to have a unique email. Tried to register third phone. E...

Suecubs by Active
  • 1002 Views
  • 5 replies
  • 0 likes

Three has lost my phone number

Around a month ago, I swapped phone providers to Three and asked for my phone number to be transferred over. I have now waited over a month, and clearly, my phone number has been lost, and I have had to change to the supposed 'temporary' one they gav...

Email confirming an order I never made

I have received an email from noreply@service.mails.three.co.uk, titled "Your orders gone through - your Home Broadband has been Cancelled".  It opens " Hi there, Good news. Your Three order's been confirmed. Here's your order number: *********A"   I...

GH1 by Fledgling
  • 1372 Views
  • 1 replies
  • 0 likes

Voicemail not working - people can't leave me messages

Hello, I can call my voicemail by pressing 1 and I get a message that I don't have any messages. But if anyone calls my number and I don't answer, they get a recorded message which says "the person you wish to leave a message for cannot be identified...

JBF by Fledgling
  • 438 Views
  • 2 replies
  • 0 likes

07*********

My wife’s number is above and she does not need Paramount +   Can this be cancelled. Her phone number 07*********

Roaming

Hello,I have been a 3 pay monthly contract customer for over 10 years, same number the whole time.  I was under the impression that as an older customer I did not have to pay to use my phone abroad, but I keep getting texts about a £2 daily charge?Th...