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Best solution Voicemail setup won't record my name

I am trying to set up my voicemail by calling 123 and following the steps. I set up my pin, no problem. When it asks me to say my name I wait for the beep, say my name, press hash and it says "Your name has not been recorded" then asks me to try agai...

credit check failed?!

recently i phoned three to upgrade my phone after around 2 hours on the phone we finally came to a decision and was told my new phone would be with me on monday, until they ran a credit check on me! 2 years ago when i personally upgraded my phone whe...

caity by • Fledgling
  • 2443 Views
  • 5 replies
  • 2 likes

Best solution ATW dates for purchase

If I need to purchase a ATW 5 day pass to use in the USA do I need to purchase it on the day I want it to start or can I purchase it now, which is a week before I fly?

Spend Cap Reached

Hi, I’ve recently switched to your Unlimited Lite plan, but my mobile data is still blocked, and I received a “Spend Cap reached” message. I only use mobile internet, no calls or texts, and my new plan clearly shows unlimited data until April 7th. Co...

Mahsa by • Fledgling
  • 693 Views
  • 1 replies
  • 0 likes

Account uncorrectly set up

Since taking out a new contract with 3, my account has been set up as a user and not the owner, stopping me from seeing when bills are coming out etc. Everything I select an option I get hit with a "You are not the account owner". I have been through...

One of our agents has updated your query

Does anyone know how to read this information? When I open the login link, I'm just taken to the dashboard of my account and no informationHi there, it's Three.One of our agents has updated your query (25032810330xxxx) with some new information. Plea...