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Address for Three

Hello all,I'm writing a letter to Three regarding a bill. It's not a dispute or a complaint. Can anyone tell me the address I should send the letter to?Thanks so much

Best solution Contract upgrade

I stupidly messed up my order! Instead of upgrading to a 'sim only' on my current mobile number, I made a mistake and got an new sim that has a new number, I stupidly put the new sim in my phone. Can I still cancel on the cooling off period?

MG21 by • Fledgling
  • 951 Views
  • 1 replies
  • 0 likes

Best solution Data auto renew pack not working

Hi, I have a data auto renew pack that automatically renews but for some reason I checked my app and it says I have no allowances. When I check my packs it says the 30 GB pack is active. How can this be fixed ?

AshK123 by • Fledgling
  • 1359 Views
  • 1 replies
  • 0 likes

Can’t pay my bill

I can’t pay my bill no matter what I do! It won’t accept any card I put in and now they have cut off my services and cancel my contract!!! Their system physically won’t let me pay it and I can’t seem to make a complaint. How is this legal? I’ve tried...

Refused new phone due to failed credit check

I am currently facing the same problem as many others on here, I've been with 3 for about 8-9 years and never had any problems upgrading however this time I was told I've been refused due to credit check despite the fact that the upgrade was only £1....

Multiple payments to you

I have five separate monthly payments going out to Three and I can only identify two: H3G ********* ********* – £71.65 H3G ********* ********* – £71.99 Can you let me know what these other three payments are for and how I go about getting them remove...

Best solution Recent Upgrade

Recently upgraded to the S25 and the phone came with a sim card. Do I have to use that sim in the new phone or do I just use the one that's already in my S23? 

Number Spoofing Increases

I've had an increase in number spoofing at the moment.I've had around 4 calls from random people, saying they are returning my call because they've had a missed call from me. Even an angry individual that wouldn't believe me when I said I had not cal...

hitmusic by • Fledgling
  • 1046 Views
  • 2 replies
  • 1 likes

Can't Pay Bill Online

Hello, I was wondering if anybody could help. Anytime I try to pay my bill online, it always rejects it. This isn't just from my debit card either, I've tried 3 different debit cards and a few credit cards and it instantly rejects them Everytime sayi...