Proof of usage
I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response.
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response.
Hi there. I have emailed the <email removed as no longer in use> three times now with the relevant documentation and information that I need to update my surname on my broadband and mobile account. This situation is unique and sensitive and I don't w...
I’m attempting to find the last chargeable usage on my account so that my account isn’t cancelled beyond the 180 day window, but the usage listed at https://www.three.co.uk/account/billing-events/unbilled doesn’t appear to go back far enough so I can...
My plan is expiring and I was offered a deal at £11/mo which suited me. I added this to my basket but it was then shown as costing £18/mo! I have screenshots showing this but uploading images seems to be a faff through this interface.
Hey, my phone does not work,I still under a contract for 9 months .
Hi there couple of days ago I port my libera sim port into three and forgot to turn off international call. Now how I can turn off international calls
My password is not working on the android Three app, but does work on a PC in chrome and edge. How do I get the app to accept the password?
Dear all, please can you help.My contract with three is coming to the end the 1st of April, however, I will be abroad until the 9th of April. I am planning to switch to a different provider on the 10th of April. My question is how much would I be cha...
Hello, Three Community,I'm reaching out to share a persistent issue I've faced since canceling my Three Home Broadband 4G Plus plan, hoping for some guidance or resolution from fellow members or official representatives.Initial Sign-Up and Cancellati...
Hello I have a really big problem I was contacted by a three call centre last august about lowering my contract and having a free Apple Watch as a reward. Baring in mind I have autism and adhd so of course I couldn’t say no! so the next 2 days a S23 ...
The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.
About Three Community
Ranks and badges
Meet the community
House rules