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Roaming charges whilst in Corfu EU

tracey450slc
Fledgling

I have been charged roaming charges whilst traveling to Corfu in the EU. Billing are insisting I was so close to Albania that I will be charge £50 for being outside the EU. I have tried numerous times and have been brushed off totally. A customer with Three for over 10 years and the customer service that I have received over the last two days has been really poor. What has happened to Three? 

2 REPLIES 2
MZone
Maestro

It might be worth your time raising a complaint via this page https://bit.ly/3RaqpvS

 
tracey450slc
Fledgling

Thank you I will try