SIM services Plan issues

[Kabir786]

I choose 120 GB plan with unlimited voice and messages service and it's working for one month today it's over, but I didn't get the renewal message and data for next month. What should I do, recently I switched my number from lebara to three because this it's happened or what.

[JonathanB]

Hey @Kabir786,

Welcome to the Three Community. Are we talking about a PAYG auto renew Data Pack? If so, they usually go through around 1 or 2AM. If you login through the Three App or website to My3 that should hopefully help you determine if your new pack has loaded.

If you need further help, we'd recommend to get in touch by chat.

Thanks,
Jonathan