cancel
Showing results for 
Search instead for 
Did you mean: 

Says Spend limit hit but never used it

Davey4becky
Fledgling

Hi can you help me please, I can't access three pay .. so like buying an app on the Google play store or using boku etc, I tried the chat but it's a robot and just provided a couple of links, one of which said spending limits .. so I clicked on it and it says it looks like I've hit my spend limit...but I haven't used it at all, I only got my new SIM today on a 24 month contract.  Is there a ruling in place that I have to wait for my first bill and pay it before I can start using three pay? I also tried calling 333 but couldn't seem to get to speak to a actual person and got stuck in a loop of menus. I'd be very grateful for any help, thank you.

1 REPLY 1
MZone
Maestro

Have a look here.