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Conversations

Samsung watch plan sharing

HI All Has anyone had trouble with 3 plan sharing to smart watch? My smart watch plan went live on the 7th April I've reset watch/phone and updated the app 3 times,Spent countless hours on the live chat only to be told my plan is live and to do the r...

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Mathew by Regular
  • 3253 Views
  • 6 replies
  • 0 likes

Smart watch pairing on a samsung watch 5 LTE

Really disappointed that after purchasing a Samsung watch with LTE that three have told me I can't access smart watch pairing because it isn't currently available for existing customers. I have had my contract with three for over 10 yrs and never con...

Amy2709 by Active
  • 3887 Views
  • 7 replies
  • 0 likes

Harassment

After an online chat with Three ( I have the transcript) it was agreed I would leave without penalties as it was inside the initial 28 days. A bag was sent to me to return the equipment ( I have the post office proof of postage and the proof of recei...

Prydd21 by Active
  • 4398 Views
  • 10 replies
  • 0 likes

Three pre-sale tickets 5 seconds of summer

Hi, ticket master is showing that there is three presale tickets available for the 5 seconds of summer concert, which go on sale on 12/04/2023. However, when I check the three rewards app I can not find the show listed at all. I am just wondering how...

Loyal customer

You gave a very expensive apple phone and contract to a fraudulent user on an old account. First I was aware was when I received the debt collection notices. You never even checked the address you sent the phone to which was never mine. Now after fai...

Roaming Malaysia

Am i correct in that Roaming is not currently available in Malaysia on a pay-as-you-go can access wifi networks but cannot receive calls ? Is there a way to access voice mail messages during this time ? 

Extra Charges - Data Roaming

I’m currently traveling in Vietnam. My account shows high Extra Charges as does my last bill (the latter I expected). However since the last bill period I have been purchasing a Data Passport every day so cannot understand what the Extra Charges are....

graeme25 by Fledgling
  • 1063 Views
  • 1 replies
  • 0 likes

International

Hello,I am currently in Italy, arrived yesterday. Last week, I upgraded my contract with 3 to make sure to have access to roaming abroad. However, when I arrived, my phone did not connect to any local provider (data roaming is on). I cannot use the p...

CG by Fledgling
  • 2091 Views
  • 4 replies
  • 0 likes
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