Accounts and services - Get support for Three services

Upgrade problems

Anyone having problems receiving the e-sign email when upgrading.I have tried to upgrade 5 times, yes 5 times!!! over chat and on the phone everything goes through fine, they say the e-sign can take 72hours to come through but still nothing.I have sp...

Can't turn off 5g broadband adult filter

I can't turn off my adult filter because the local 3 store won't accept my ID and I don't own or want a credit card.Why isn't there just a button for it? Like, y'know, every other broadband provider?I completed the credit-check to GET the broadband, ...

Cannot log in to my3

I cannot sign into my3 to manage my account using either PC, Phone (web page) or with the app. The following message keeps appearing "We can’t load part or all of the information right now, please try again or contact helpdesk". I've tried phone call...

Can't log in to my account and won't let me re register and direct debits keep getting bounced back

Won't let me log in or re register my details on the 3 app.

Spend cap not available

I have tried to set a set cap on my three pay as you go app, but can't seem to find the set spend cap option.I have read over the steps again on the three website and searched numerous times, but I couldn't find the 'bills tab' and 'set spend cap' op...

UNABLE TO LOGIN

HiWhenever I try to log in on the Three Website or the App. I receive the following error:Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to homeerrorUid: 522b42a4-0762...