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Billing

Hi three I am reaching out after several attempts to resolve my ongoing billing issues.I began a new contract in April 2023 I was reassured by your staff in the three mobile store my contract at the time would be cancelled and my new updated contract...

Abysmal customer service from Three

HiLet this be a warning for anybody considering switching to Three. DON'T!I has a monthly 5G broadband contract with Three and was happy until I wanted to commit to a 24 month contract. I tried to take out a 24 month contract and was told I would nee...

3 Won't stop calling with offers.

Constant calls from 3 offering new discounts and offers.Repeatedly tell them no, and to stop calling, but it takes the cake now when I'm called back, with some marketing caller demanding to know why I hung up on them?What is going on with 3's Marketi...

Mav290 by • Fledgling
  • 1404 Views
  • 2 replies
  • 0 likes

Proof of usage

My phone is lost and i need a proof of usage I sent email to <email removed as no longer in use> to put my phone in blacklist but I havey got any revert from them from last 4 days

Ajay1 by • Fledgling
  • 1338 Views
  • 2 replies
  • 0 likes

Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...