Scam calls from people claiming to be 3

[Hatshepsut]

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for 3. 

[sc1999]

Googling the number seems to indicate a scam. If you are ever in any doubt about the validity of a call then hang up. All mobile companies have 3 digit numbers that you can call or look up a contact number on the internet and call the number from, if possible, another phone.

Also, if in any doubt never give credit card or bank details. If the call is genuine, and you have an account with 3, they won't need your account details as they already have them.

[Elliemac42]

Yet they had far too much information ALSO 3 network has network issues that are very public this was their hook 🪝. I realised quickly it was a scam yet they seemed very confident & I could hear they were talking to many ppl - you need to do more about protecting us your costumers as I nearly fell for the call as they started with were calling from 3 because of poor network connectivity/ if this was not true they wouldn’t have got a response for a second 

[sc1999]

I have two networks on my phone, 3 and O2, and I have had one spam call in the last 3 years and I am not kidding. My brother has had dozens. You have to wonder why and one of the reasons is that a friend of his had her address book hacked. It's not 3's fault that spammers have your, or my, personal details. If you have spent as long on here as I have you will have seen a lot of personal details being disclosed. One twit posted his name, address, phone number and stated he was out of the country. 

I agree that 3 could do a bit more. This community needs a clearly available section with updates on how to recognise a spam call or text, regional or national outages and general info that 3 customers need to see. The webpages are to vague and sometimes hard to find.