Hey @Collett18, I'm sorry you're having trouble navigating our automated phone line. The following path should get you in touch with one of our customer service team:
- Press 1 to discuss your existing number
- Enter your number
- Press 3 to discuss 'anything else'
- Press 2 to speak with an advisor
It's disappointing you've not been able to chat with us either. What exactly is happening when you select to 'Start a Live Chat'?
If you can also let us know what you're looking to discuss, or what kind of issue you're having while you're abroad, we'll do our best to help you from here!
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
