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How do i cancel and Add On?

hi there. I've been going around in a loop on the website trying to find out where on earth i cancel an add on, any ideas? I clicked the wrong one and my new £35 one is due to start tomorrow (Tuesday) and i only wanted the £15 add on so i'd like to c...

Phoxy79 by • Fledgling
  • 10645 Views
  • 1 replies
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Is it possible to retreive a deactivated number?

Hi all, I was wondering if it is possible to reactivate an old mobile number that belonged to me? In March 2022 I got a new mobile number, all was well and I didn't think anything of it. Then, in July I upgraded my contract and got a new telephone, w...

juju22 by • Fledgling
  • 4632 Views
  • 1 replies
  • 0 likes

Problem cancelling add on

I am having the problem in cancelling add on which is charging 20 pounds a day and would continue charging 20 pound every day for 14 days in my understanding . I want to cancel it but I am unable to do that through app. It’s too frustrating

Final bill/early termination

Hi, any billing/contract experts on here that could look at something for me, I’d be grateful! I’m nearing the end of my two year contract….and I’m leaving three for another provider. My new device arrives tomorrow and I got a PAC code by text this e...

Wrong MSISDN

I originally ported to Three from another network and elected to retain my previous number. However the MSISDN on the Three SIM is wrong and does not correspond to my Three phone number. I had visited a Three store to get the MSISDN on the Three SIM ...

Aridad by • Fledgling
  • 1490 Views
  • 1 replies
  • 0 likes

Add on expiration date

I have an  unactivated 30 day add-on in my queue that says it expires on 15/9. Does it expire automatically on that day or 30 days after it is activated? Thank you.

gehrett by • Fledgling
  • 2255 Views
  • 2 replies
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PARENTAL BLOCK

PLEASE  PLEASE REMOVE THE BL,OCK FILTER THING I TRY CRAD ENTER, IT NOT WANT MY CARD I OPEN A LIVE CHAT IT BASICALLY TOSSED ME OUT THE THREE APP?  THE PASSWORD ARE NOT GOOD FOR US I HAVE WASTED THIS  ENTIRE MORNING