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Account registration

Hello,I can’t make an account for my sim.I haven’t provide a mail early but continuously system asking a previously provided mail.my number is 07*********.

Premium rate

I’m trying to use a premium add to phone bill and it’s not working. Any idea what I’m doing wrong and how to remove?? Thanks 

Isle of Man

I'm living on the Isle of Man and for the last 3 years service has been great.  However 3 months ago this changed I'm being charged for roaming when the 3 website says it's excluded from charges, and I've double checked and it should be included in ...

JulieIOM by • Regular
  • 6919 Views
  • 10 replies
  • 1 likes

My3 through web browser

Hi, does anyone else have problems logging into their account through Safari? I have found that it's not possible and have had to use a different browser such as Edge.  

DiDi by • Regular
  • 5333 Views
  • 7 replies
  • 0 likes

Dreadful new app (again)

I now have 2 phones and 2 emails on my iPad app.  While re-registering my phone I activated some setting which means that I chose my phone and log in without logging in!  The second phone with my original email address requires email and password to ...

DiDi by • Regular
  • 1319 Views
  • 1 replies
  • 1 likes

Change my Name on my account

I have been attempting to change my surname on my account, I have sent a cover letter and proof of deed poll as requested. These are also the Instructions on Threes website. I have been waiting over a month with no contact from Three. I called and th...

Bexx by • Fledgling
  • 1851 Views
  • 1 replies
  • 0 likes