- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 05-20-2023 07:33 PM
Hi all im a returning customer to Three, just got new phone and sim yesterday and set it all up.
Ive discovered on the phone, whether app or browser i cant login to the three app or my account, i get a red exclamation mark in a triangle saying something went wrong we cant load part or all of the information right now, Please try again or contact helpdesk. error uid : e8fbe1a4-6da2-46f9-8
So i went on my pc and tried from the firefox browse, i get exactly the same, i cant login at all, if i try to reregister it just tells me my number is associated with another account so no joy there either.
Its extremely annoying and not how i remember things to be on Three, is anyone else having the same problem or is it just me, i dont know what to try next.
on 06-11-2023 11:05 AM
Exactly the same boat as you. Ported my number over to 3 at the end of the month and get exactly the same error. It is the same number that I had when I left 3
on 02-05-2024 04:00 PM
Hi am want to cheng My email address in my app