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Three App not working

GrayG
Regular

Hi all im a returning customer to Three, just got new phone and sim yesterday and set it all up.

Ive discovered on the phone, whether app or browser i cant login to the three app or my account, i get a red exclamation mark in a triangle saying something went wrong we cant load part or all of the information right now, Please try again or contact helpdesk.   error uid : e8fbe1a4-6da2-46f9-8

So i went on my pc and tried from the firefox browse, i get exactly the same, i cant login at all, if i try to reregister it just tells me my number is associated with another account so no joy there either.

Its extremely annoying and not how i remember things to be on Three, is anyone else having the same problem or is it just me, i dont know what to try next.

11 REPLIES 11
Vorthyl
Fledgling

Exactly the same boat as you. Ported my number over to 3 at the end of the month and get exactly the same error. It is the same number that I had when I left 3

Barna007
Fledgling

Hi am want to cheng My email address in my app