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International roaming on account

I'm trying to access my account if International is activated for USA, the guide on the website is not what it should be.  I have logged into account but nothing is showing what should be. I have tried chat but keeps closing as no agents available an...

Enail help please.

Hello all.Can anyone help please. The email address i used to register my 3 sim card with i no longer have access to because i am no longer with plusnet.This has lead me to having problems registering with the new 3 app.Is therw any 3 agents on here ...

Ms

Can I use my mobile data allowance abroad?

venita by • Fledgling
  • 1081 Views
  • 1 replies
  • 0 likes

3 App linked to old number

My wife and I both had 3 pay monthly accounts which we ported to EE a few months back. Last month I added a 3 payg sim to my phone and am able to manage that number on my account online or on the 3 app.Today my wife also added a 3 payg sim to her pho...

Best solution TS11 ***

Hi i got my new sim card sometime this month and i am having trouble with my voice Mail i want to trun it off so i don't receive voice mail anymore 

Account Unrecoverable

Hi,I was abroad and I lost my phone. I immediately contacted 3 through live chat and they helped lock my number and SIM. My internet connection was spotty so I couldn't save a copy of the conversation and I couldn't even say thank you to the agent.Ha...

Timmy by • Regular
  • 6863 Views
  • 10 replies
  • 0 likes

High 1st bill

Why is my first bill so high. And more out of my account than it should have been!!!!! 

Kalel by • Fledgling
  • 1598 Views
  • 2 replies
  • 0 likes

Update and Access issues

After the update yesterday I was eventually able to re-register my account only to be left with no Internet access on my hub or mobile. I work from home and this is unacceptable. With no resolution and no timescale for a fix the call center are unabl...

CHass by • Fledgling
  • 6360 Views
  • 8 replies
  • 3 likes

Data Allowance Help

Hello,I am a PAYG customer on the unlimited data plan.  As of 8:00 this morning it has been asking me to sign into network, and when I log into the 3 app my voice & text plans expire 2 Nov 2023, but the data plan is showing as expiring 1 Jan 2222.  I...