Three network cant sign in just a blank page

[Jfisher46]

Cannot get into my account vier my3 app or website to top up, both won’t let you login to access your account balance just goes blank when trying to do so. Is there a problem with the three network at the moment?

[JonathanB]

Hi @Jfisher46, @Chris13,

Sorry for the disruption this has been causing. Are you still experiencing these issues logging in today?

Thanks,
Jonathan

[Chris13]

Yep - just tried and still blank page when clicking on account 

[Jfisher46]

I know tried myself seems to be a real big issue with both three app & website when login to account.

[Jfisher46]

Hi i am still having the same issues with the three app & website in trying login to my account just goes white blank everything i try seems to be a prob everytime. The issue needs sorting asap.

[Yoxhiki]

I am still getting this after a week. Has three not resolved this issue at all??

[JamieG91]

I too have had this problem for the past week

[jacknight]

Same problem here, and it’s been a couple of weeks at least…

[KateS]

Hello all,

I'm sorry for the disruption this is causing and can reassure you all, our teams are working hard to resolve this.

If anyone needs assistance in paying a bill, adding a Go Roam pass etc, please pop through for a chat with our Customer Service team in the meantime. 

Thanks,

Kate