Accounts and services - Get support for Three services

I cannot edit account details in the new style account pages

When I log in to my newly registered accoount the only editable field in the phone number. Which is kinda funny as you wont actually let us mange multiple numbers under one account... I want to change my email address associated with my phone number....

I cannot take three anymore

I have lost my phone since may and the private insurance provider I use requested me to provide proof that my device was blacklisted and sim blocked.I have been in correspondence with live chat since May, as much as I can possibly take to get this re...

Customer Service

Hi There,has anyone got a UK customer service telephone number that I can call and speak to an advisor as I have just spent 1/12 hours trying to upgrade my current plan to no avail ?

New device subscription plan can only be via direct debit? Can I not make payments with credit card?

Hi, I was interested in acquiring a new device with a new subscription plan for 24 months 0%, but reading through the T&Cs you mention once that the payments "should" (your words) be made via direct debit. I was wondering if anyone knew if there's a ...

CRS Messages

Good Morning, I have been a loyal customer for a number of years now. Since the 25th of July , I have been constantly contacted by a company called CRS stating that I owe them £53.44 on behalf of three. However, I have not missed a bill payment for ...

Concerned about issue with iPhone upgrade and having paid a big early upgrade fee

Hello.I’ve had a bit of a day trying to sort this all out and I’m still not getting the answers to the questions I’m asking. Quick backstory: Friday 15th September, battled the website issues and got an order confirmed for a 15 Pro Max, paid nearly £...

Trade in £180

So I upgraded my phone to the new IPhone and the offer was to trade in your iPhone and get an extra £180. When your new phone comes use the serial number as the promo code. This does not work. Anyone else having this problem?

Can’t log in to account

I’m trying to register again with the same number and it is saying the account details is for another person.

Restrictions

Wanting to take age restriction off

For incoming calls how can I change length of time voicemail takes to kick in?

Whenever someone calls my number and I don't answer voicemail will kick in and invites the caller to leave a message. The problem I have is that voicemail kicks in far too quickly (about 15 seconds). This means that, unless I have my phone in my hand...

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