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Galaxy Watch - Plan not working

I decided to enable the smartphone plan via the galaxy wearable after the 4 day update that took place on 3's end from Thursday to Sunday. I've previously done a lot of reading and seen that a lot of customers have struggled with the pairing process ...

Screenshot_20230808_000145_Galaxy Watch5 Manager.jpg
Magoo90 by Active
  • 7592 Views
  • 21 replies
  • 0 likes

Best solution Allowance resetting

Hi AllI am not sure if others are having the same issue, but I have 3 x SIM only pay monthly contracts with Three and for some reason all 3 accounts allowances (data, minutes, SMS) didn't refresh/reset this weekend as per usual (they normally reset a...

Re-registration to my Three account for over 23 years

I have been with Three UK for 23 years. I was told to get a new password and register to my account. The reason given to me to re-register was that I was supposed to change my password after a system upgrade.  I am now considered a new customer.   An...

Erol by Fledgling
  • 1548 Views
  • 3 replies
  • 0 likes

awful updated app

awful interface, loading is so slow with the buffering animation thing which makes my eyes sore, everything is about buying extra things i couldnt care about, used to be able to see how many data texts and minutes i have, NOT ANYMORE! what a useless ...

harold by Fledgling
  • 5893 Views
  • 12 replies
  • 10 likes

Cancel My 5g Broadband

Hi I am looking for some advice on cancelling my 5g home broadband.i too this out about 60 days ago, on a few days after my 30  period the problems started with loss of the 5g signal. i contacted online chat but they couldn't get it sorted. was advis...

Digyen by Fledgling
  • 1706 Views
  • 2 replies
  • 0 likes

Mised payment on credit file

3 have marked my credit file with missed paymet for the month of July, after checking the payment made it was paid on 3 of July and they marked it late on the 6th so I would advise people to recheck there credit score as the are falsified and lied of...

Best solution Self Service Option for eSIM

As the title says, it'd be great if users on the new system could self-serve when it comes to eSIM.on Vodafone and EE you can request a replacement eSIM and activate it using 2FA.Surely the new Three system has the capability?

garetc by Involved
  • 2763 Views
  • 5 replies
  • 0 likes

Refund due

Hi I am at end of contract and am £205 in credit. After 6 hours of on line chats and phone calls to India. EVERY TIME WITHOUT FAIL I ge to point of giving card details to refund GUES WHAT YES CUT OFF FOR 6 HOURS OVER AND OVER AGAIN

30 days notice when out of contract

I am out of contract with Three. I rang to cancel the rolling contract but they told me I still need to give 30 days notice. I don't want to carry over my old number so don't want a PAC code, but the only way I can cancel the account is to give the P...

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