My wife and I both had 3 pay monthly accounts which we ported to EE a few months back. Last month I added a 3 payg sim to my phone and am able to manage that number on my account online or on the 3 app.Today my wife also added a 3 payg sim to her pho...
Hi,I was abroad and I lost my phone. I immediately contacted 3 through live chat and they helped lock my number and SIM. My internet connection was spotty so I couldn't save a copy of the conversation and I couldn't even say thank you to the agent.Ha...
After the update yesterday I was eventually able to re-register my account only to be left with no Internet access on my hub or mobile. I work from home and this is unacceptable. With no resolution and no timescale for a fix the call center are unabl...
Hello,I am a PAYG customer on the unlimited data plan. As of 8:00 this morning it has been asking me to sign into network, and when I log into the 3 app my voice & text plans expire 2 Nov 2023, but the data plan is showing as expiring 1 Jan 2222. I...
HiI have a pay monthly contract, had it for 3 months. I then signed up for 5g broadband about a month ago.It seems that I need to setup a new email address to be able to log in to the broadband account, as they cannot both be registered to one email ...
Bought a 30gb data pack for £15 this morning. Payment was taken and an email to confirm. I got a text saying: Hi there,You don't have enough cash credit for 30GB Data Pack.Your current balance is £0.To top up and try again, just log in: three.co.uk H...
