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UPGRADE SIM (need help)

Nivleen
Fledgling

Hey so i recently bought 120 gb sim plan and thought it will be enough but it isn’t so i want to upgrade from 120 to unlimited. Is there any way i can get it done ,because on website it shows i have to pay fees of 325 pounds .please helpppppp

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @Nivleen,

Upgrading will cancel your current plan, and start a new agreement. That's why you'll be seeing an early termination fee. Usually you can increase your plan mid contract term without having to upgrade though. We refer to this as a price plan change.

As @MZone says, check out your options for managing your plan in My3, or get in touch and we should be able to check if there's an appropriate option.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MZone
Maestro

You can change your plan using my3 or I suggest you get in touch with customer services to discuss this.