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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Getting a Dead Number

I have recently been locked out of one of my email accounts and as 2FA was enabled, it is asking for my phone number associated with the account to send a verification code. I have changed my contract and number and so I no longer have access to that...

Switching from PAYG SIM to Pay monthly sim

I have had a PAYG plan with Three for about a year now, but that no longer suited my needs. So I bought a Pay monthly 8GB sim from Three. This SIM card has a new number, and I wondered if I can port my old  number from the old PAYG plan to my new pay...

piggy24 by Fledgling
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  • 1 replies
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My3 still not working

upgraded. Uninstalled. Reinstalled. And it finally worked. Went to go back in again today and back to the old error message.  What's going on! This is so annoying. Im abroad and need to access the app to keep an eye on my usage.  

BRIDGET by Fledgling
  • 520 Views
  • 1 replies
  • 0 likes

Proof of usage

on ‎08-17-2022 03:30 AMHiMy phone has been stolen over a month ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three more than 7 times!! That's right, 5 times and I still ha...

3 pays mistake

How meny people have had there account suspended because Sumone from 3 have made a mistake and because ov them my daughter is stuck in Glastonbury and can’t get home because her train ticket is on her phone and I have begged with them to put it on so...