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Conversations

payment problems

I recently bought a S24+ from your in Sutton high branch. my bank statement indicates that all my debits have gone through. Despite this i am receiving messages from debt collection agency CRS that i missed 2 payments. i went to your shop in person t...

jimmyc by Fledgling
  • 522 Views
  • 1 replies
  • 0 likes

Help with 14 Day Go Roam Pass - EU

Hey I purchased 14 Day Go Roam Pass - EU and never got a confirmation email like it suggested. How do I know it’s actually worked. I don’t want to do it again and get charged twice but equally don’t want to get charged for roaming if it’s not worked 

Tammy by Fledgling
  • 1456 Views
  • 4 replies
  • 0 likes

calls from 3 promotions department

Have received numerous calls from 3  "Promotions Dept" on 02032 395533 offering significantly better deals than available through normal channel. Does this department actually exist or is it a scam?

ST2 by Fledgling
  • 2252 Views
  • 2 replies
  • 0 likes

Most worst company and customer service

Helloim a disabled person for mental health and diabetic type 1 , I have sensor on my body which is connected to phone app to monitor blood sugar and health situation I lost my phone and asked my insurance company for replacement phone. They asked me...

How to claim free gift?

I purchased the Google Pixel 8 Pro and they had an offer stating I could claim buds or a pixel watch with my purchase. How do I do this? I've not received any communication regarding it and the web chat assistant was not helpful. Thank you in advance...

Proof of usage

My son lost and had his phone stolen abroad and we have been trying several times to get proof of usage and proof of black listing from three. We cannot process the insurance claim without these documents. Three have not helped and the advisors we ha...

Lisalisa by Fledgling
  • 1078 Views
  • 2 replies
  • 0 likes

Don't Not Recommended

I am writing to formally lodge a complaint against the services provided by This 3 Company Should be Closedown and 3 Network. My recent experiences with these companies have been extremely unsatisfactory, and I feel compelled to bring these issues to...

Data top up

Hi all Please i used so much on data yesterday and exhausted everything before renewal date. Now  unable to chat or use data. What are my quick fix options. My best renewal date is in 2weeks and I don't know how I can survive till then. Any quick fix...

Enoruwa by Fledgling
  • 488 Views
  • 1 replies
  • 0 likes

Fraudulent Roaming Charges?

Hello Three Community,I’m seeking urgent assistance and hoping to get attention from other users and the Three support team regarding a serious issue I’ve encountered.Background: On 26 May, my Three service was disconnected without any prior warning....

Aghilla by Fledgling
  • 1801 Views
  • 5 replies
  • 1 likes

Bye bye three

I’m leaving three because three+ app problem three is unable to resolve even after many complaints and escalations

rky by Involved
  • 1281 Views
  • 4 replies
  • 0 likes
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