on 04-17-2023 12:02 AM
I am unable to register for the Three+ Rewards App. Could this issue be with linked to my Three mobile number?
I was with Three a few years back and took the number to another network. Im now back with Three (with the same number).
When I try to register/login the app states the following: ' sorry something went wrong. Unfortunately you're not able to register for Three+. Please see our Three+FAQ page for details'
Please can you help?
02-05-2024 12:59 PM - edited 02-05-2024 01:01 PM
Has anyone able to get a fix for this yet as I am in the same boat. Was with Three previously using Three+ fine and left now with Three again as a new customer and using the same number and can’t access/register for Three+. Thanks.
on 12-31-2023 03:02 PM
i am having the same issue
on 11-12-2023 11:45 PM
I am unable to register/use the forgotten password option for the Three+ Rewards App
I was with Three a few years back and took the number to EE
Im now back with Three (with the same number).
When I try to register/login the app states the following: ' sorry something went wrong. Unfortunately you're not able to register for Three+. Please see our Three+FAQ page for details'
Please help, thank you
on 11-14-2023 04:35 PM
I managed to resolve this issue by contacting the three live chat technical team … I have no idea what they did but, the person walked me through the process .. many thanks 😄
on 05-25-2024 02:46 PM
Worked for a while then did the same again so just gave up on it … will be paying the sim off and shifting to another provider as soon as I can … Vodafone seem to offer better rewards
on 11-14-2023 12:22 PM
Hello @Kersh1986,
We are sorry to hear you are having this issue,
We understand how much of a inconvenience this will be.
I have sent you over a private message with more information on the matter,
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
John M
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-23-2023 04:46 PM
Does anyone have a solution for this problem yet?
Have been experiencing the same issue since receiving emails informing me that Three+ was now available for Business users at the beginning of September. I moved from Personal to Business Account and despite trips to the store, calls to India and many attempts to reset passwords etc. I am still unable to register or login in to Three+. As with others my number was previously registered with Three+.
If anyone at Three can sort this it would be very much appreciated.
on 10-19-2023 02:25 PM
I'm having exactly the same issue and would like some help. I've queried it over chat and just had my query closed with no resolution. Can you assist?
on 08-18-2023 03:07 PM
could I also have some assistance on the same issue?
I recently ported my PAYG number on 3 to a monthly plan, which my three+ was originally registered when I was on PAYG. Now I’m unable to login or re-register for three+
on 08-01-2023 12:30 PM
Hi,
I am having the exact same issue. I have been with three for years, then to keep my same number I was told to go with a different network then reapply for three which I have done. But now cannot access three plus. Any help would be appreciated
