Unable to register for the Three+ Rewards App

[Nitesh1]

I am unable to register for the Three+ Rewards App. Could this issue be with linked to my Three mobile number?

I was with Three a few years back and took the number to another network. Im now back with Three (with the same number).

When I try to register/login the app states the following: ' sorry something went wrong. Unfortunately you're not able to register for Three+. Please see our Three+FAQ page for details'

Please can you help?

[CallumL]

Hi JonathanB, I am having the exact same issue as described above.

Are you able to assist with my problem also?

Thanks!

[JonathanB]

Hey @CallumL,

Happy to help get this checked out. So just to clarify you've also previously used the same phone number on Three+ but you ported the number out and back in, and now can't register for Three+ on the new account?

Thanks,
Jonathan

[Andrewdcruz]

Please can you also help me- having same problem

[Fly_47]

Wouldn’t get your hopes up. Issue not resolved. Nothing we can do apparently!!

[Zmt]

I’m also having this exact issue. I’ve complained through three customer service multiple times but still nothing. Any help would be appreciated.

[CallumL]

Hi @JonathanB,

Yes that's correct.

Is this is an easily fixed issue?

Thanks, CallumL

[sc1999]

The app can be a bit picky at times. If you tried to register over WiFi try over mobile data and vice versa.