Has anyone tried to upgrade their phone through the website since the system upgrade? I've tried twice now, and currently on my third try, but each time it's been canceled with no real explanation.
Support have told me that I have to e sign a document, but I've never recieved one that I can interact with, or anything to that effect.
Has anyone had any luck? I'll be cancelling and going to EE if this isn't sorted soon. This system "upgrade" has been a complete joke. It's like nothing's been tested before it was deployed!
