Wrong default credit report under a different name!

[Madziaer]

Three reported a default on my credit report under a different name which i didn't know until today because i am applying for a mortage. You basically destroyed my Equifax Credit score and no liability? I need this fixed now! What kind of joke is this?

[KateS]

Hey @Madziaer,

I'm really sorry to hear this and keen to help.

When you say under a different name, do you mean it's not your full name that the mark is under, or it's a different name for Three who have reported the default? 

Do you currently have a Three account? If so, have you missed any payments around the time of the default?

The more information you can provide, the better I'll be able to support.

Thanks,

Kate