Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I have a number of accounts - I know wishing the My 3 App - that I can logout - then Login using the drop down - however, would like the option to switch between accounts from within the App - is this something might be added?
Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks
Hi, on holiday, so I paid my bill as soon as I got it. It changed to paid. Two weeks later Three also took my direct debit (of course they did) so instead of getting a direct debit settled early I paid twice.I started a chat and the guy said he could...
I visited a new country just yesterday and all my deta allowance and calling credits that I have I'm not able to use
What has happened to Three lately. Customer care is non existent and loyalty no longer important. What a shame. Was just reading your latest reviews and the bad ones are starting to catch up with the good ones. I was one to write excellent reviews ...
Hello thereI have been in another European countries for about 1 month, and I have to go for the next preceding month before returning to the UKI understand that there is a 12GB fair use policy limit every month for Go Roam in EU countries, what I wo...
Good afternoon, I would love to leave a review for one of your advisors, her name is Shalon Bardeskar, I hope I spell it correctly, she was a lovely and extremely helpful person to talk to, she was the only one that really helped me since I started t...
Is it just me, or is the process of registering, logging in and posting a message unnecessarily difficult?
I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...
Hi, I need to change my physical sim to an e-sim. Please advise how I can do this.Thanks
