Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi, I have a credit file issue! Due to fraud on my bank account three mobile was unable to process my May 2023 direct debit payment! (It’s a sim only roll on contract 3 years old never having a problem or late payment)! After the second try they dele...
Hi I tried to buy an Iphone 14 on the 14 August with an upfront payment of £335. The order failed to go through but I was charged £335. I spoke to someone on the live chat and they cancelled this order for me and then helped me order it again over th...
Hi, Since the 'update' to the account management and app happened, it appears to be a total mess. I paid for a data add on last week, and it looks like I also had setup up a 'automatic add on for 10gb / voice /sms' which should have started on 6th oc...
Ever since getting my Samsung S22, it's been trying to force me to download certain apps. Initially I downloaded these apps and deleted them. But now every month I get anotification that I can't clear without installing and ...
I have bought a phone on contract with Three, and this was stolen on the 27th August since than I am not able to process with my claim with the insurance company because I am not getting the right documents from Three. I have contacted the customer ...
I'm writing this at some ridiculous time in the night on a Sunday because I can't even reach support at this hour-Hi- Never imagined I was going to be typing a post on this forum yet here I am.I recently purchased the 14-Day Unlimited Data Add-on, si...
Hi, my data pack has expired and I still can't buy a new one because I get the message that I can only have one data pack active. How to fix this?
I have an ongoing insurance claim with Taurus and I am waiting on proof of usage from Three. I have raised multiple cases and each time been told I will receive it "in under 72 hours" yet each time they've closed the request without me recieving anyt...
I had brought a £10 data pack on monthly auto renewal paygo 3rd October 2023 with my card. Cannot get it activated. How do you get it activated?
Hello,I received this SMS from Three on 25SEP23:My Auto-Top-Up happens on the 27th of the month, and I got this SMS from Three on 27SEP23:The £10 Auto-Top-Up payment was taken from my credit card as usual on 27SEP23:However the Auto-Top-Up payment ha...
