Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Contract Cancelled Still being Charged

I cancelled my contracts back in October 2023 - one was for a phone contract, the other for a tablet. I have recently noticed that Three have still been taking money for the tablet contract despite me cancelling, I attempted to call customer service ...

DRiley by Fledgling
  • 7827 Views
  • 8 replies
  • 0 likes

Scammer using my number?

Hi all, I have received 4-5 calls over the last few weeks from different people and one business saying that I've called them so they're returning my call. I do not know the people so I assume scammers have taken my number and are somehow using it to...

DJChoice by Fledgling
  • 8400 Views
  • 8 replies
  • 0 likes

Debt collectors Agency

I kept receiving messages from debit collector agency for a while and every time I called Three about this matter, they said I didn’t owe them anything because there was nothing on their system. I was fed up with the text messages from the collectors...

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves.  I cannot call the Dao Pay premium telephone number.  When I call, I go straight to the error message  - "Y...

Tofu27 by Fledgling
  • 11090 Views
  • 11 replies
  • 0 likes