"This phone number cannot be used for verification" (gmail account SMS verification)

[ArtSund]

Problem with Google verify new account / gmail.

Verify your account
You're almost done! We just need to verify your account before you can start using it.
ex: Phone number

How should we send you codes?
Text message (SMS)
Voice Call

I select SMS, I input my brand new Three+ phone number. 07886.......

I get this message:

"This phone number cannot be used for verification."

How can that be? I connected the new SIM from Three+ around 1.5 hours ago.

I know that I can receive SMS texts because I sent one to it from another phone earlier.

Please help a new Three+ customer.

[fuzzball78]

This is from what I can work out is a security feature with Google. Whilst the phone number may be new to you it may have been used before on Google it's rare but certainly possible as an example someone may have mistyped their number and put your number in, or the number you have has been recycled (which can happen although also rare) I would contact Google customer service they maybe able to help, if not you maybe able to temporarily use a different number and change it at a later date. I don't think this is a specific issue because you are a Three customer this could happen to anyone on any network.

[JonathanB]

Hi @ArtSund,

Sorry to hear you're having trouble verifying your Google account. I'm not familiar with how they would be determining whether a number is valid or not, but I've had a look at their Help Centre, and it looks like (assuming you're only linking this to one Google account) the number you've obtained could be a recycled one that may have been used by someone else in the past.

One option would be to contact customer services and ask for a number change. If this isn't a suitable solution, I'd suggest to check out the options on Google's help centre and community in case they can help you verify that this is a new number and only intended to be used with this one Google account you've mentioned.

Hope this helps,
Jonathan

[Geluk]

Just get verification by phone- simples.