3 provides my home broadband (Huawei Router); how to get IP address corrected

Geluk · ‎09-12-2022

My IP address shows me as being located in the West Midlands, whereas I'm in the Thames Valley.

This leads to adverts I get on streaming services such as YOU TUBE being for events miles away; any way to fix this, without having to use VPN?

Can't seem to post a screenshot here easily from my desktop 😞

JonathanB · ‎09-14-2022

Hi Geluk,

Welcome to the Three Community.

Sorry for the delay coming back to you. I just want to assure you that we are making enquiries on this, and will let you know if we find an explanation or solution.

Thanks,
JonathanB

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Geluk · ‎09-19-2022

Screenshot; today's IP has moved at least to the right county!

JonathanB · ‎09-20-2022

Hi @Geluk,

I'm sorry for the delay getting an answer for you on this. I'm sending you a PM so that we can get this investigated further.

JonathanB

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