Broadband

passwords

Hi got 2 new 5g hubs,tried setting up today so frustrating spent all day and failed get to the part where on the app says scan QR code which can't be read,then put in passwords manually which come back incorrect passwords,done factory reset still th...

Hi three communitie. I need help my broadband signal is terrible. I've tried calling with the numbers 1001,1003, however all it yells me is to put a three mobile number in which I don't have can anyone help

Sub 10Mbps download speeds, London

HiI have had my 3 5G Router - Huawei 5G CPE Pro 2 (H122-373) - for a couple of years. It has generally been fast enough, capable of 200Mbps in the middle of the night but more often 20Mbps in the day. Not so, recently. I don't see 10Mbps. I can't ...

NR5103EV2 issues

Well, I have issues with my router NR5103EV2 shorts cuts of internet if there any place to have any kind of firmware upgrade? have now V1.00(ACIR.1)CO also certificates are expired when log in router settings, just need straight forward answer, when ...

Missing part in order

Hello everyone, I signed a contract for 5G home internet. I picked up the device in the store. Unfortunately, the box was missing the Ethernet Adaptor PoE. I complained to the store but they told me that they can't do anything and that I should conta...

Signal issue

Hello everyone. What’s the best external antenna to connect to a Zyxel NR5103EV2 router?Speedtest (at present) : 41 (ping ms), 70.2 (Download MPs), 15 (Upload Mbps)

Well hats off to you at three

Well just wanted to say that I finally have got my speeds up (although not quite as good as before!), took 2 weeks and many calls to Tech but they came through and I'm pleased. Credit where credit is due so well done Three in this case. Just as a qui...

How do I remove a spend cap

I’m trying too get rid of a spend cap

differing speeds

hi there , just new to 5g wifi as currently with sky non fibre and not due to be upgraded anytime soon, just wondered since im not a techie person if someone could advise me along the way , just got my ZTE router in the other day and the...

Cancellation woes

Hi - I hope someone can advise please?I recently had to cancel my 3 Broadband subscription after relocating due to very poor signal reception. I was by then out of contract and on the monthly rolling one. I, mistakenly as it turned out, tried to can...