Broadband

Three 5g hub flashing blue light

Ok so we have a three 5g hub in a barn workshop at the back of our house and has been working fine for over a year really good download speeds as we are close to a 5g mast. We decided to get one for the house also as the speeds are really good, new ...

Return of Broadband Router - 3 Claiming Not Recieved have tracking showing posted and signed for

HiPulling hair out here, returned my 5G Broadband Router in Sept using the provided returns bag, via royal mailHave receipt showing it posted and tracking shows it arrived at the returns centre and was signed for 2 days laterNow I get an email sayin...

Phone Reception in Covent garden Leicester Square area of london

Hi- everything time I go to the west end in london my 3 phone won’t work.I can’t look up train times, access apple or google maps, get an uber, check train times etc . It’s useless . This happens consistently but seems to be only 3/me as I know other...

How do I pay my broadband online just now please

4G Broadband contract coming to an end - Can I sign up to 5G as new customer and still use 4G?

I've been a 4G Home Broadband user for 4 years now and the contract is coming to the end. I'm very happy with the service and got an email from Three telling me I could upgrade for £5 less than I'm currently paying. I tried to do this upgrade online ...

Anyone know why an alarm keeps going off on the. Three hun

alarm has started going off on the three hub

Hello community can anyone tell me how you leave three 8 here got home broadband band 5 G I have to

Trying to return 5G router at the end of my contract I have asked 5 times for a bag to return the 5 G Router but they never send a bag out leaving the country shortly I am out of contract but when you speak to them they just try selling you something...

Best solution Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Internet radio cuts out

I've connected my Yamaha receiver up to my Three 5g router on the 2.4ghz frequency and it keeps cutting out every few minutes.When I revert to my virgin router it's fine Any suggestions for a fix before I send it back ?

Waiting for returns bag

I renewed my broadband contract in September 2024.When I discussed the broadband contract renewal with the staff in the store, she told me that somebody will contact me about how to return the old device.But the actual result is NO body contact me un...