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Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

Best solution Network status page gone missing?

Hi,I can normally find the network status page that always tells me they are working on a problem in my area. I just go in via a Google search so I can't recall where it was but I can't find it now. Does anyone have a link?Thanks.

5g hub ZTE mc888 won’t allow WiFi calling

We have recently switched to Three. We switched from the standard broadband to the 5g hub because we are very rural and our highest speed on the line was 5mb. With the hub we are getting the fastest broadband we’ve ever had. But here’s the problem: i...

Rural by Regular
  • 949 Views
  • 26 replies
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Poor bandwidth in West Wales

I have had a mobile broadband router at a holiday lodge near New Quay in West Wales since 2021. For the last 15+ months, broadband speed can drop at busy weekends to less than 0.75 Mb/sec. Three has told me that they have been working in the area sin...

docgt40 by Fledgling
  • 166 Views
  • 2 replies
  • 0 likes

Returns

Hi, I'm still waiting for a label to return a 5G device to be emailed to me.  I've attempted 3 times & it's now a little over 2 weeks.  @JonathanB  can you help me please?

MKH by Fledgling
  • 110 Views
  • 1 replies
  • 0 likes

Three ZTE MC888 and Orbi RBK753

Hi there. I recently took on a contract for a Three 5G ZTE MC888 hub. As the signal didn’t reach all round the house, I got and connected an Orbi RBK753 system consisting of the router and 3 satellites distributed throughout the house. Everything wor...

thearea by Fledgling
  • 130 Views
  • 0 replies
  • 0 likes

Terms & Conditions

I am thinking of getter Home Broadband 4G Hub, but the Terms read, "If I cancel within 30 days I have to pay for the date used during that time, plus pro-rata of the monthly charge." The latter I am fine with, but am concerned that I could run up a b...

mosala by Fledgling
  • 179 Views
  • 4 replies
  • 0 likes

Home broadband sim not sending out Internet signal

Hi I signed up to Three home broadband on Friday evening. I had my router delivered today. I've put the sim in however there is no Internet signal. The 3g/4g light is red which indicates no SIM card is inserted or there is no network service availabl...

please help

I have bought a sim card that is mobile broadband it says 24gh and lasts 24 months and a 3 router the first day it worked fine then it stopped working .all the lights are green except the one that reads LTE strenth which is red.when i connect to the ...

billuk3 by Fledgling
  • 241 Views
  • 5 replies
  • 0 likes

Gaming

Hi, i got the new NR5103EV2 broadband 5G unlimited data plan, it works for browsing very well, tiktok and youtube etc, its extremely fast, it wont let me play any games though, i switch to my current wifi and it works with games but not with this

kota1 by Fledgling
  • 126 Views
  • 1 replies
  • 0 likes
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