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5G Home Broadband hardly useable during the day

Abizern
Fledgling

For the past couple of days my 5G Home Broadband has been very slow. I usually get 2-300 Mbps download but for Monday and Tuesday it's been around 3Mbps or less. During the evening this seems to go back to normal.

I know it's not the router, because my phone is also on Three, and I get the same speeds on there when connected to the network, not WiFi.

Is this a known issue in SE10?

Best solution
Best solution
KateS
Community Support Team
Community Support Team

Hey @Abizern,

I'm glad to hear the speeds are now back to normal.

I'd recommend checking out our Network Status Checker if there is ever a drop in the future. Any reported issues or work taking place in the area will be mentioned there.

Thanks,
Kate



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2 REPLIES 2
Abizern
Fledgling

Seems to have cleared up today - I'm back to getting 57 on the router admin page.

Best solution
KateS
Community Support Team
Community Support Team

Hey @Abizern,

I'm glad to hear the speeds are now back to normal.

I'd recommend checking out our Network Status Checker if there is ever a drop in the future. Any reported issues or work taking place in the area will be mentioned there.

Thanks,
Kate



Three Community is celebrating our 2nd Birthday with a prize draw! join in here