Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Three 5G & SKY Q, GLASS or STREAM

Hi people, I was wonder if there are any SKY users on Three 5G who have no problems with on demand content? I'm referring to the problems of Remote Server Connection, Failed Downloads, downloads starting and freezing at 1%.For some months I have been...

NP69 by Fledgling
  • 2869 Views
  • 4 replies
  • 0 likes

Charged for internet when I left within first days

I signed up for 5g broadband  @ £10 a month for the first 6 months in January. After not getting the performance I returned the router within the first 2 days I cancelled the contract and sent back the router. A few days ago I received a text message...

SBrears by Fledgling
  • 1353 Views
  • 2 replies
  • 0 likes

5G Broadband Dropout ZTE MC801A

Since I signed up for my 5G Home Broadband if have been getting regular download speed dropouts - at least 4 times a day. This causes streaming to stop working and all my smart devices, including my Hive heating, to pitch a fit. It doesn’t matter wha...

5g home broadband

Hi guys.I have downloaded the Three 5g broadband app on my phone, but cannot access the router via the app. Will not connect automatically and if i do manual it requires an https 5 digit port number. I have no idea what this is.Any help appreciated.D...

Daz67 by Fledgling
  • 3976 Views
  • 4 replies
  • 0 likes

New 5G Home Broadband - Upload speed query

Hi everyone.New customer on the 5G Home Broadband service here, just wanting to ask a few questions.I was amazed when the website told me I could get 5G in my area, so had to give it a try. Currently coming to the end of my Plusnet landline broadband...

craigs85 by Regular
  • 11272 Views
  • 23 replies
  • 1 likes

My 5g broadband speeds have reduced by 100x

I live in Banbury and work from home.When I purchased the 5g router, I regularly got speeds of 150mbps download and ~40mbps upload.For the last 2 weeks my speeds have been ~1.5mbps down and ~15mbps up.This is making work almost impossible and I need ...

MrWhippy by Fledgling
  • 3386 Views
  • 2 replies
  • 0 likes

Three 5g poor upload speeds and download speeds go down at peak

Hello all,I have recently chosen Three 5g in post code DE14 and used it for 2/3 weeks. I decided to get a omni antenna(pointing 4g/5g) which has been useful since last week to increase signal strength and speeds. I tried both auto band and band locki...

asmm65 by Fledgling
  • 3725 Views
  • 5 replies
  • 0 likes

Three DNS Server IP Addresses

Hi All, I currently have Google's DNS servers setup but run into an issue with I run out of data allowance things just stop working. I seem to remember before I made the change to Google if I ran out of data Three's DNS servers intercepted my request...

Cannot register for My3 on 5G Broadband router - ZTE MC801A

Hi, I have an ZTE 5G broadband router, model: MC801A. I am trying to register for My, however, I get the error message below. This is despite me being directly connected (via wi-fi) to the ZTE router and not via a mesh. I have used a private browser ...

Screenshot 2023-03-05 at 4.02.06 pm.png
ART67 by Regular
  • 6806 Views
  • 11 replies
  • 0 likes

Best solution End of 24 months 5g hub broadband

What happen after my 24 months contract for the 5 g  hub broadband wifi ? If I do not want to renew of extend the contract , do I have to return the 5 g broadband router to Three or do I keep it as I have completed and paid all the 24 months period. 

Momen by Fledgling
  • 6090 Views
  • 4 replies
  • 0 likes
Labels
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors