- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 05-20-2023 10:35 AM
I moved my 5G Three home BB router into the bedroom and got a great 5G signal at speeds of 600mbs but last couple of days 5G keeps dropping out and speeds have dropped to 8mbs. How can I tell if they’re doing work on the mast. The status checked never seems to work!
on 05-22-2023 03:56 PM
Hi @Pie,
I'm sorry to hear you've been getting these drops in speeds. When you say the Network Status Checker isn't working are you getting an error message back, or is the message saying that we haven't found any problems?
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 05-20-2023 12:40 PM
Have a chat with the social media team as they have access to more specific info.