5g broadband red globe and no cellular signal

[Valgore]

Hello there. 

I bought three 5g broadband and all I'm getting is a red globe with no cellular signal, there's no light on cellular signal at all. 

Is this normal? Do I just need to wait for it to connect?

Thanks for any help b

[sc1999]

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Recently received my 5g hub but i have no internet... - Three Community - 10548