5g hub login issue

[Ally_82]

I've had my 5g hub (NR5103E) for just over a week now and as of today I am unable to login in to my hub. And I keep getting a message saying maximum number of login has been reached, and I get the same message on both the hub login page and the three 5g broadband app. 

Is there any way to sort this so I can login??

Thank

 

 

[Anvil_Iron]

Hi, It could be because the number login attempts has been reached which by default is 5 times. After that you need to wait 5 minutes (default) to try logging in again.

Will need to factory reset the router if it's a forgotten username or password.

[Ally_82]

@Anvil_Iron Thank you for your reply. I hadn't forgotten username and/or password, it just said I'd reached maximum login attempts. But going on what you said, I reset my hub and started over again and can now login again.

So thank you very much for your advice 👍👍