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Contract cancellation

Pradeep
Fledgling

I would like to cancel my contract 

6 REPLIES 6
FedUpPaul
Fledgling

Weโ€™ve been trying to cancel two contracts for several monthsโ€ฆ every time we call 333 there is another hurdle to jump. Today it canโ€™t be done because the password is not known -  back to a Three store we go. What difference does it make going into a store as they donโ€™t ask for ID or anything and I donโ€™t have the SIMs with me when I go in. Utterly ridiculous and the reason weโ€™re cancelling ALL of our Three contracts (weโ€™ve been customers for many years)!

Anonymous
Not applicable

It would seem to me that knowledge of your password is the very least youโ€™d need! 

Pradeep
Fledgling

I need to cancel my contract 

Anonymous
Not applicable

Then you need to call customer service on 333!

sc1999
Local celebrity

I don't think that you are alone.

Anonymous
Not applicable

Then you need to call customer service on 333.

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