I'm really hoping someone can help me. I have recently signed up for Three 5g home broadband. Initially had an indoor router but switched the the outdoor hub green packet Y5-210MU. I'm experiencing great speeds, but what seems to be a common issue of the connection dropping out once every 24 hours or so. It requires a reset at power supply to correct this, so not ideal! Device still has 4g or 5g light on, but is not connected really until reset.
After some research, I found people suggesting the connected router should have 5g wifi disabled to allow the modem to work properly. I cannot think why on earth this would be the case, but I tried it anyway. At the same time I did a factory reset and thought I fixed the issue. I had no drop outs for 48 hours. However this morning it happened again...
I have also seen suggestions that this is a firmware issue with Three, but I would imagine there is a way to fix this in the device settings. If anyone can help I would really appreciate it. I don't want to switch back to the indoor hub as the speeds are not as good. Even if someone can shed some light on what precisely causes this so I can predict the drop outs it would be great... the drop outs SEEM to only happen at night, so i am even happy to reset the device using a timer at say 3am every night if that solves the issue as a workaround (I'm on a house boat and powering the device direct from 24V so easy enough to wire in a timer.
