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Everyday Broadband stops working and I need to reset router, happens everyday!

Bruno
Fledgling

Everyday Broadband stops working and I need to reset router, happens everyday! Is this normal and anyone have some idea how can I sort it out please? Thanks

3 REPLIES 3
Tramper
Regular

My scheduled 5G was cancelled, but my 4G data also disconnects daily at 5:30 pm requiring a manual reset.

PeteG
Community Support Team
Community Support Team

Hello, Bruno. 

That doesn't sound like the experience we'd expect you to be having. It sounds like something is wrong with it. 

You mentioned that it stops working, can you elaborate on what actually happens when the issue occurs? 

Pete.



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CostaBR
Fledgling

I am in the same position 

right now I am using my 5G because the broadband is not working