- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 12-28-2022 02:59 PM
Apologies for the double post, I put the original in 'Data' by mistake, it looks like it should have been in Broadband..
The certificate on the management web pages for the B535-232 has expired which means it needs a security breach in order to access the management pages. The router is on the latest firmware, but the certificate expired in November:
Software version 11.0.1.2(H200SP5C21)
Web UI version WEBUI 11.0.1.1(W2SP4C21)
Configuration file version B535-232-CUST 10.0.1.2(C21)
NET::ERR_CERT_DATE_INVALID
Subject: www.hirouter.net
Issuer: Actalis Organization Validated Server CA G3
Expires on: Nov 16, 2022
Current date: Dec 27, 2022
on 11-20-2023 11:54 PM
Had (have) the same issue on my router since 30th October 2023. Rang three customer service and told to ring Hewawi WHAT ??
on 11-21-2023 01:18 PM
Hi @iThree,
Sorry if you've been redirected to Huawei about this, I've reached out to some contacts to check if we're aware of any issues with the certificates renewing this year.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-30-2023 01:51 PM
This has just occurred on the H112-370 5g router (after 26th November 2023)
n chrome you can clear the HSTS cache
cf. https://www.ssl2buy.com/wiki/how-to-clear-hsts-settings-on-chrome-firefox-and-ie-browsers
but they should be on top of this and provide firmware upgrades before the built in certificate expires
on 12-28-2022 04:22 PM
I have same issue and reported to Huawei, asking why the s/ware updates haven't fixed; no satisfactory reply, save for "Use the mobile app to log in".
You'll need to use this address* not the "hirouter" one that latest s/ware imposed.
on 02-06-2023 08:26 PM
I'm having this same problem, is there a solution yet? None of the above have worked for me. I have tried several browsers, too.
on 12-29-2022 11:39 AM
No one from Three reading these threads?
on 12-29-2022 12:34 PM
They do but as its the holidays I assume the mods are on a well deserved break.
Have you tried calling up and speaking to the tech team for a quicker response rather than await a response here?
on 12-29-2022 01:27 PM
Thanks, I'll leave it until next week.
I tried calling but only getting through to people that think a reset is the answer. What's needed is a firmware update.
on 12-29-2022 05:02 PM
Hey @cancunia,
Thanks for flagging this up. I've reached out to a contact that has dealt with a similar issue in the past. I'll let you know when we have any further info or advice.
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 12-30-2022 11:03 AM
Hi everyone,
I've received confirmation this is a known issue. We're awaiting deployment of the updated certificates from Huawei, but there's been some unexpected delays for the B535-232 model.
I've also been informed that as a workaround, if connected from an incognito browser mode you should be able to select "advanced" and proceed past the certificate message to the admin pages.
I'll let you know as soon as there's any more updates.
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.